The StepCash website www.stepcash.com is owned and operated by StepCash Singapore (t/a StepCash SG). StepCash Singapore Limited( "StepCash", "KooKoo Studios", "we" or "us" or "our" in this document)) is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and other applicable data protection laws in the SG).
Our Policy explains what information we collect on the Website, how we use and/or share this information, and how such information is maintained. By using this Website, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, in whole or part, you should not use this Website. Please note that this Policy applies only with respect to the information collected on the Website and not any information collected or obtained through other methods or sources.
Our Policy ensures that any information you provide us remains private and secure. To reassure you, below we provide details of the information you provide to us, and how it will and, more importantly, will not be used. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us (and there may be an administrative fee payable for this). If you find any inaccuracies we will delete or correct it promptly.
We collect personally identifiable information ("PII") that is volunteered during Registration or in response to specific information requests explicitly presented to you.
We may also collect your IP (Internet Protocol) address to help diagnose problems with our server, and to administer this Website. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you during a particular session and to gather broad demographic data.
We may ask for your e-mail address during your use of the Website. Also, to purchase Vouchers you may be requested to provide any or all of the following PII: first and last name, postal address, e-mail address, date of birth, telephone number and details of a payment mechanism, such as credit card details.
All PII is retained in accordance with the Data Protection Act 1998 and other applicable data protection laws in the SG.
We use PII to provide you with information about StepCash SG, to properly provide you with the Service and for marketing ourselves to you. It is our policy not to sell or pass any PII to any other organisations (outside our group companies) unless we are required to do so for fraud prevention and detection. We will never sell or rent your PII to anyone else for their marketing purposes without your consent.
However, we may pass your PII to our agents and subcontractors to help us with any of our uses of your data set out in this Policy. For example, we may use third parties to provide us with marketing or customer service assistance or send it to a credit card provider to process a payment.
We also always reserve the right to disclose PII in order to:
(a) comply with applicable laws;
(b) respond to governmental enquiries (or enquiries from a legal, governmental or quasi-governmental or local authority agency or Internet protection agency of any type);
(c) comply with a valid legal process or procedure; or
(d) protect our rights or property, this Website, and/or other users of this Website.
Please note that as part of any PII sharing which we list above, we may send your information internationally including to countries outside the European Economic Area. Some places outside of the EEA may not have adequate data protection laws at all or may offer differing levels of protection of personal information which are not as high as in the SG. By submitting PII to us, you acknowledge that provided we have used your data in the ways set out in this Policy, we cannot be held responsible for any use of your data by third parties who receive and process your data.
Please note that we may email you for the following purposes:
• as part of the Service. For example, we send (or may send) emails to you in some of the following example circumstances:
o after Registration, notifying you of your account details;
o as reminder emails about the services we offer (particularly if you have not used them yet or not used them for a while);
o to send you information or Vouchers which you have asked for;
• as a newsletter;
• as promotional emails; and
• to offer related services to you from StepCash Singapore.
However, in terms of any marketing or promotional emails we may send, we will always give you the chance to opt-out (or unsubscribe) from them in the future.
The PII which we hold will be held securely within our systems in accordance with our internal security policy and the law. We hold data until 3 years after it is last accessed or used by us.
Regarding information transmitted between the Website and and/or users, while we take reasonable precautions to safeguard this information, we may be unable to prevent unauthorised access to such information by third parties or inadvertent disclosure of such information during transit. Users acknowledge this risk when communicating with the Website.
If there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation or StepCash Singapore Limited then, in our sole discretion, we may transfer, sell or assign information collected on and through this Website (including, without limitation, PII and other information), to one or more relevant third parties.
If you have any questions or concerns, please feel free to contact us at firstname.lastname@example.org
Please note that this Policy forms part of the Terms & Conditions for use of this Website and forms part of the Agreement between you and us. We may, from time to time, amend this Policy, in whole or part, in our sole discretion. Any changes to this Policy will be effective immediately upon the posting of the revised policy on the Website. Depending on the nature of the change, we may announce the change: (a) on the home page of the Website, or (b) by email, if we have your email address. However, in any event, by continuing to use the Website following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Website.
Please note that this privacy statement only applies to you if you purchase a product from StepCash
Effective Date: 09/07/2015
Last Updated: 09/07/2015
This Privacy Statement (“Privacy Statement”) explains how KooKoo Studios Pte. Ltd., with registered address at #11, Lorong 24A Geylang, Singapore (398535) ( "StepCash", "KooKoo Studios", "we" or "us" or "our" in this document)), processes and uses information about you. This Privacy Statement applies only to information we process in order to facilitate your purchase of products sold by us on the StepCash Singapore website, featured on http://www.stepcash.sg/ (the “Site”). The Site is owned and operated by KooKoo Studios Singapore Pte. Ltd. (UEN: 201423299E) (T/A KooKoo Studios Singapore), a Singapore company, with a registered address at #11, Lorong 24A Geylang, Singapore (398535) (“KooKoo Studios Singapore”).
This Privacy Statement was adopted as of the “Effective Date” above, and may be amended from time to time. In the event of a material change, we may notify you of such changes. You can determine when this version of the Privacy Statement was most recently adopted by referring to the date it was “Last Updated” above.
StepCash is the organisation which collects your personal data that is necessary to provide you with the products you purchased from us on the Site. This includes information such as your name and delivery address. StepCash shall comply with the Singapore Personal Data Protection Act 2012 (the “Privacy Law”) when dealing with your personal data.
StepCash processes your personal data in order to fulfill your order. This consists of information related to:
• the delivery and shipment of the products you have purchased from us; and
• managing everyday business needs functional to sale and post-sale.
StepCash will also process your data in order to comply with laws, regulations and legislation, as well as enforcement of our judicial rights. Please note that if you purchase products for individuals other than yourself, it is your responsibility to ensure that you comply with the Privacy Law in respect of your submission to us of their personal information.
We are not in the business of selling or renting personal data. When we process your personal data for the purposes set out in section 2 above, we may pass or share your personal data with the following third parties, as may be necessary from time to time:
• With affiliated and unaffiliated technical and organisational service providers relevant to our business. This includes StepCash Singapore.
• To third parties to report or collect on debts owed to us or our suppliers or other business partners.
• To third parties in order for us to to perform contractual obligations toward you, combat fraud or criminal activity, or as part of legal proceedings affecting us.
• To law enforcement officers or other government officials, to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions. Please note that it is likely some recipients of your data may be located outside of Singapore, in countries with an inadequate level of data protection. You recognize and understand that when you purchase a product, we may pass your personal information to a service provider or business partner who supports delivery of your product to you and that this service provider or business partner may be located (or process your personal data) outside of Singapore.
We process data mainly in electronic form in line with the Privacy Law security requirements; StepCash has implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard your personal data, including industry-standard encryption technology.
We will retain your personal data for as long as necessary to perform our contractual obligations to you and as required by applicable law. Should you wish to know more about the personal data we have about you, you can exercise your rights of access at any time. Should you wish to do so, please email us at email@example.com. You may also write to us us at: KooKoo Studios Pte Ltd, #11, Lorong 24A Geylang, Singapore (398535).
Please note that while we are ready to assist you, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases for financial reporting and compliance reasons.